Overview of Role
Responsible for web project objectives by establishing project scope; designing and delivering solutions; leading team members and working closely with the internal IT team and 3rd party web developers as well as key internal stakeholders.
Responsibilities
- Deliver key strategic initiatives identified by key stakeholders and board members.
- Work closely with all senior members of all departments across all brands to help deliver strategic objectives as required and produce and manage a Roadmap to deliver.
- Establishes Web project scope by studying strategic business drivers across the company; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices; developing and writing proposals.
- Develops Web solution by formulating objectives; planning project life-cycle deliverables and resource availability and application; preparing installation and modification specifications; leading the exploration, evaluation, and design of technical solutions.
- Implements Web solution by monitoring project progress; tracking action items; conducting design and implementation reviews; examining, researching, and resolving issues; escalating issues to appropriate authority; responding to team members’ concerns; coordinating requirements with interested departments.
- Accomplishes work requirements by orienting, training, assigning, scheduling, coaching employees; following production, productivity, quality, and customer-service standards; identifying work process improvements.
- Meets cost standards by monitoring expenses, implementing cost-saving actions.
- Provides weekly/monthly/ quarterly project status reports by collecting, analysing, and summarising data and trends.
- Updates job knowledge by tracking technology and project management advances; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Builds RACI for each project
- Supports ad hoc web projects and releases
- Drives the monitoring of success or platform migration and releases and manages the fixes and snags efficiently
- Assures quality Web solution by developing and completing test plans, maintaining project and technical documentation.
- To manage the day-to-day relationship with platform partner SI
- Work closely with the IT Project Manager to ensure all website issues are logged and resolved in a reasonable timeframe
- Work closely with the web team to get feedback on website issues so improvements can be made going forward.
Essential
- Use of JIRA or similar software
- Experience of Demandware or Salesforce Commerce Cloud (SFCC)
- Salesforce Reference Architecture (SFRA)
- PMP, Prince 2 or equivalent qualification or MBA
